Hello there, davyslocker2.

I appreciate you for letting me know about the steps you've taken to resolve this.

Since all of the above steps doesn't work for you, I recommend calling our Phone Support. They can initiate a screen sharing session to help you get to a resolution quickly.

Here's how you can reach them:

1. Go to this link: https://help.quickbooks.intuit.com/en_US/contact
2. Select QuickBooks Desktop.
3. Select your QuickBooks Desktop version.
4. Select a topic.
5. Click the Get Phone Number button.

If there's anything I can assist you further, just let me know and I'll do my best to help.