Hello there, davyslocker2.
I appreciate you for letting me know about the steps you've taken to resolve this.
Since all of the above steps doesn't work for you, I recommend calling our Phone Support. They can initiate a screen sharing session to help you get to a resolution quickly.
Here's how you can reach them:
- Go to this link: https://help.quickbooks.intuit.com/en_US/contact
- Select QuickBooks Desktop.
- Select your QuickBooks Desktop version.
- Select a topic.
- Click the Get Phone Number button.
If there's anything I can assist you further, just let me know and I'll do my best to help.
