Thanks for your recommendation, nathan464.

Hi PabloBooks, you can try nathan464's said recommendation. 

If you're getting the same result, I recommend contacting our QuickBooks Support Team to investigate this further. Please follow the steps below:

1. Click Help (?).
2. Click Contact us.
3. Enter a short description of your concern.
4. Then, click Let's Talk.
5. Click Get a callback.
6. Enter your contact information.
7. Select Call me.

Just post a reply if you have further concerns. I'll be around.