Thanks for your recommendation, nathan464.
Hi PabloBooks, you can try nathan464's said recommendation.
If you're getting the same result, I recommend contacting our QuickBooks Support Team to investigate this further. Please follow the steps below:
- Click Help (?).
- Click Contact us.
- Enter a short description of your concern.
- Then, click Let's Talk.
- Click Get a callback.
- Enter your contact information.
- Select Call me.
Just post a reply if you have further concerns. I'll be around.
