I appreciate the efforts you've put into the issue you encountered, @LWR2.

Upon checking here, we've received similar cases or reports about Fidelity not connecting properly (INV-100733).

If you haven't, I'd suggest contacting our Support Team to add you to the list of affected users and be informed promptly once the issue is resolved.

Here's how:

1. Log in to your QuickBooks Online (QBO) account.
2. Click the Help button at the top right corner.
3. Go to the Search tab, then select Contact Us.
4. Enter a summary of your concern, then click Continue.
5. Choose a way to connect with us. You can either choose Chat with us or Have us call you.

Lastly, I recommend this troubleshooting guide in case you can't see recent transactions in QuickBooks Online (QBO): What to do if you get a bank error or can't download transactions in QuickBooks Online.

If you have any other bank-related concerns, feel free to let us know by dropping a comment below. We're always here 24/7. Take care always!