I appreciate the efforts you've put into the issue you encountered, @LWR2.
Upon checking here, we've received similar cases or reports about Fidelity not connecting properly (INV-100733).
If you haven't, I'd suggest contacting our Support Team to add you to the list of affected users and be informed promptly once the issue is resolved.
Here's how:
- Log in to your QuickBooks Online (QBO) account.
- Click the Help button at the top right corner.
- Go to the Search tab, then select Contact Us.
- Enter a summary of your concern, then click Continue.
- Choose a way to connect with us. You can either choose Chat with us or Have us call you.
Lastly, I recommend this troubleshooting guide in case you can't see recent transactions in QuickBooks Online (QBO): What to do if you get a bank error or can't download transactions in QuickBooks Online.
If you have any other bank-related concerns, feel free to let us know by dropping a comment below. We're always here 24/7. Take care always!
