I understand the importance of being able to categorize PayPal transactions in bank feeds, joegilder. I'm here to share insight about this.
We've received similar cases or reports about being unable to categorize transactions in bank feeds. As a workaround, you can create an expense and match the PayPal transaction to categorize them.
I recommend contacting our Customer Care Team. This way, they can add you to the affected users and you'll receive an update about the investigation status.
Here's how to reach them:
- Click the Help menu in the upper-right-hand corner.
- Type in Talk to a human, then press Enter.
- Select Contact Support Team.
- Type again Talk to a human and click Contact Support Team.
- Choose a way to connect with us.
Moreover, the following articles will help you manage your transactions moving forward:
The Community is available 24/7 if you have other questions about categorizing PayPal transactions. I'm always here to help. Have a great day.
