Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
JamesAndrewM
Moderator

Reply to message

Hello there. Thank you for sharing your concern here. I see you have encountered an issue when trying to categorize online bank transactions linked to your account. I've got you! I have here some information relating to this issue.

 

We currently have an open investigation (INV-97458) into this concern. Your patience on the matter is well appreciated. Our engineers are working hard to find the best solution to rectify this error. 

 

You can create the deposit in QBO and match them as a workaround. Or, you can select a non-asset type account when categorizing.

 

I'm adding these articles you can use in the future:

 

 

If you have further questions about your transactions, drop a comment below, and I will answer them in any possible way. That's it for now. Stay safe!

Need to get in touch?

Contact us