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Banking
Hello there. Thank you for sharing your concern here. I see you have encountered an issue when trying to categorize online bank transactions linked to your account. I've got you! I have here some information relating to this issue.
We currently have an open investigation (INV-97458) into this concern. Your patience on the matter is well appreciated. Our engineers are working hard to find the best solution to rectify this error.
You can create the deposit in QBO and match them as a workaround. Or, you can select a non-asset type account when categorizing.
I'm adding these articles you can use in the future:
- Record and make bank deposits in QuickBooks Online
- Manually add transactions to account registers in QuickBooks Online.
- Deposit payments into the Undeposited Funds account in QuickBooks Online.
If you have further questions about your transactions, drop a comment below, and I will answer them in any possible way. That's it for now. Stay safe!