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Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

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Replying to:
CamelleT
QuickBooks Team

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Hi there, polybanderousproductions.

 

Since you mentioned that you're facing the same issue as the error "Select an account for this transaction" in the thread, especially if it's about adding a PayPal deposit transaction, I want to inform you that our investigation is ongoing. I recommend contacting our Customer Support Team so they can add you to the list of affected users and get notified once it's resolved. Here's how:

 

  1. Log in to your QuickBooks Online (QBO) account.
  2. Click the Help button at the top right corner.
  3. Go to the Search tab, then select Contact Us.
  4. Enter a brief discussion of your concern, then click Continue.
  5. Choose to Have us call you to connect with us.

 

Our customer support schedule for Plus, Essentials, and Simple Start users is from Monday to Friday, 6 AM to 6 PM PT, and Saturdays from 6 AM to 3 PM PT. If you are using the Advanced version, assistance is accessible 24/7.

 

Additionally, I'll share this article to help you group similar transactions: Categorize and match online bank transactions in QuickBooks Online.

 

Hit reply if you have further concerns about managing your bank transactions. I'll be here to assist. 

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