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Banking
Hi there, polybanderousproductions.
Since you mentioned that you're facing the same issue as the error "Select an account for this transaction" in the thread, especially if it's about adding a PayPal deposit transaction, I want to inform you that our investigation is ongoing. I recommend contacting our Customer Support Team so they can add you to the list of affected users and get notified once it's resolved. Here's how:
- Log in to your QuickBooks Online (QBO) account.
- Click the Help button at the top right corner.
- Go to the Search tab, then select Contact Us.
- Enter a brief discussion of your concern, then click Continue.
- Choose to Have us call you to connect with us.
Our customer support schedule for Plus, Essentials, and Simple Start users is from Monday to Friday, 6 AM to 6 PM PT, and Saturdays from 6 AM to 3 PM PT. If you are using the Advanced version, assistance is accessible 24/7.
Additionally, I'll share this article to help you group similar transactions: Categorize and match online bank transactions in QuickBooks Online.
Hit reply if you have further concerns about managing your bank transactions. I'll be here to assist.