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Replying to:
Archie_B
QuickBooks Team
QuickBooks Team
‎May 22, 2021 07:10 AM

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Hello there, samlong.

 

It's good to know that you've tried to resolve this using those troubleshooting steps.

 

If your still encountering the same error, I suggest contacting our support team to help you verify the account and make sure you can connect to your bank.

 

Here's how:

 

  1. Log in to your QuickBooks Online Account.
  2. Go to Help (?).
  3. In QB Assistant, put a brief description of your concern. For example "Banking".
  4. Click on Contact Us.
  5. Choose the option Start a chat to initiate chat with the support.

 

Our support team are available M-F, 8:00 AM to 6:00 PM, SAST.

 

Also, you can check out this article and try to review the troubleshooting steps you mentioned: Fix bank error 103

 

I want to make sure I've got you covered. You can click the Reply button below for follow-up questions and clarifications about banking. I'll be in touch. Have a great weekend!

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