Hi @test32 

You only need to create a Credit Note if you're refunding or cancelling a previous invoice.

If your customer has simply paid you too much (you want to keep the balance on file for future) then go to Receive Payment > enter the amount received & tick the invoices you are clearing.

At the bottom of the screen will be the total of the invoices plus a line that says... This transaction will create an additional credit in the amount of £xxx

That amount is kept on the customer's account for future.

The Receive Payment also posts to the bank account so should create a payment to match on the bank feed (I don't use bank feed so am not certain on that point)

Hope this helps.