Hi @test32
You only need to create a Credit Note if you're refunding or cancelling a previous invoice.
If your customer has simply paid you too much (you want to keep the balance on file for future) then go to Receive Payment > enter the amount received & tick the invoices you are clearing.
At the bottom of the screen will be the total of the invoices plus a line that says... This transaction will create an additional credit in the amount of £xxx
That amount is kept on the customer's account for future.
The Receive Payment also posts to the bank account so should create a payment to match on the bank feed (I don't use bank feed so am not certain on that point)
Hope this helps.
