Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
SophiaAnnL
Moderator

Reply to message

I'd like to check the setup of your products and services in QBO, Aleem Shaik.

 

I know that you already mentioned that you didn't use this account. But since all of the line items on your invoice are posting to this account, then it's still probably associated to some of your items.

 

You can follow these steps to check if this is the case:

  1. Click the Gear icon (⚙) in the upper right-hand corner of the Dashboard.
  2. Under Lists, select Products and Services.
  3. Click Edit on each item on the list.
  4. Verify that the bank account you're trying to delete isn't selected in the Inventory asset account, the Income account, or the Expense account.

After following these steps, proceed with deleting the account.

 

If you still get the same error, please let me know. I'll check on it further to ensure it's fixed.

Need to get in touch?

Contact us