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Buy nowThanks for getting back with the Community, christophe-picha.
If you've already performed each of the troubleshooting steps in ShaniamarieC's post, and confirmed your accountant is checking their spam/junk folders for the invitation, but they're still not receiving it, I'd recommend getting in touch with our Customer Care team.
They'll be able to pull up your account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.
They can be reached while you're signed in.
Here's how:
Be sure to review their support hours so you'll know when agents are available.
If there's any questions, I'm just a post away. Have a lovely Wednesday!