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Buy nowI've got you covered in upgrading your QuickBooks Desktop, LeMild.
We appreciate you for performing some troubleshooting steps to upgrade your software. But first, let's make sure we update QuickBooks Desktop to the latest release. Once done, use the Rebuild Data tool to automatically fix minor company file data issues. Here's how:
If QuickBooks doesn't find any problems, press OK. You can keep using your company file if you don't have any data damage. Then, select Rebuild Now if QuickBooks finds an issue with your company file.
If you’re still having data issues after rebuilding your company file, try again. If you still have data issues, use the QuickBooks File Doctor to fix your company file. You can check out this article for more details about fixing data damage on your QuickBooks Desktop company file: Fix data damage on your QuickBooks Desktop company file.
Then, try upgrading your QBDT version again by following the steps in this article for further guidance: Upgrade QuickBooks Desktop Pro, Premier, or Enterprise.
If the same things happen, please contact our Technical Support Team to help you with this one. Here's how:
Please check out this article for QuickBooks support hours: Contact QuickBooks Desktop Support. You can also visit our website for more tips and resources you can use in the future: Self-help articles.
Please let me know if you have additional questions about this or anything else. I'm always here to assist. Take care.