I've got you covered in upgrading your QuickBooks Desktop, LeMild.
We appreciate you for performing some troubleshooting steps to upgrade your software. But first, let's make sure we update QuickBooks Desktop to the latest release. Once done, use the Rebuild Data tool to automatically fix minor company file data issues. Here's how:
- Go to the File menu, then hover over Utilities and select Rebuild Data.
- On the QuickBooks Information window, press OK. Follow the onscreen steps to save a backup.
- Let the tool repair your file. It may take some time. QuickBooks may seem stuck, but as long as you can move your mouse, the tool is working.
- When the tool finishes, press OK.
- Go to the File menu. Then hover over Utilities and click Verify Data.
- Let the tool check your file for data issues.
If QuickBooks doesn't find any problems, press OK. You can keep using your company file if you don't have any data damage. Then, select Rebuild Now if QuickBooks finds an issue with your company file.
If you’re still having data issues after rebuilding your company file, try again. If you still have data issues, use the QuickBooks File Doctor to fix your company file. You can check out this article for more details about fixing data damage on your QuickBooks Desktop company file: Fix data damage on your QuickBooks Desktop company file.
Then, try upgrading your QBDT version again by following the steps in this article for further guidance: Upgrade QuickBooks Desktop Pro, Premier, or Enterprise.
If the same things happen, please contact our Technical Support Team to help you with this one. Here's how:
- Go to Help, then select QuickBooks Help.
- Select Contact Us.
- Give a brief description of your issue, then select Continue.
- Sign in to your Intuit account select Continue and then Continue with my account. If you don't already have an account, make sure to Create a new account.
- We'll email you a single-use code. Enter your code and select Continue. If you have more than one account, select the account you want to use and then Continue.
- Select to chat with us or Have us call you.
Please check out this article for QuickBooks support hours: Contact QuickBooks Desktop Support. You can also visit our website for more tips and resources you can use in the future: Self-help articles.
Please let me know if you have additional questions about this or anything else. I'm always here to assist. Take care.
