Thanks for getting back to the thread and providing me with more details. I'll share information to help you manage these transactions.
In QuickBooks, there are transaction types that you can delete and others can only be voided. If you select Payments, automatically the delete option will be greyed out. In your case, you can select only the Sales Receipt and other transactions to utilize the batch delete feature.
I'll leave these articles for future purposes, especially the first one. It contains information about the difference between voiding and deleting a transaction:
For additional QuickBooks-related concerns, don't hesitate to post them here in the Community. We're always available and willing to lend a hand to your queries. Have a great day ahead.
