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Buy nowThanks for reaching out to us again regarding this banking concern, @LStevens1.
May I know the version of QuickBooks you have? This helps will help us ensure you get the resolution you need. I've checked here on our end and there's no reported case about this one. Alternatively, we can use this option temporarily if your bank supports WebConnect. Here's how:
Then, please contact our Support Team to report this problem. Our agents can also provide additional troubleshooting to ensure your bank feeds are up-to-date. Let me guide you how:
Refer to this article to learn more about our contact options and support availability: Contact QuickBooks Desktop support. Feel free to visit our Banking page for more insights about managing your bank feeds and reconciling accounts.
You can always update us on the result after performing the solutions or after contacting our support as I'd like to ensure this is resolved for you. Just leave a comment below and I'll get back to you. Have a great day ahead.