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Buy nowThanks for reaching out to us again regarding this banking concern, @LStevens866.
Letting us know the version of QuickBooks you have will help us ensure you get the resolution you need.
For now, I've looked into some open investigation for Capital One in QuickBooks Desktop and found none. In the meantime, if your bank supports WebConnect, you can use this option temporarily.
Here's how:
Also, we need to have you contact our Support Team to report this problem. Our agents can also provide additional troubleshooting to ensure your bank feeds is up-to-date.
To contact us:
Refer to this article to learn more about our contact options and support availability: Contact QuickBooks Desktop support
Thanks for reaching out to us today. This forum is always open for your QuickBooks banking concerns and I am also here to help. Have a nice week ahead!