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Greetings, SethH.
Thanks for dropping by the Online Community. I’m here to clarify why you’re unable to see the name on the reports.
As mentioned by @Teri, make sure to select a name for it to show on the journal entry. When running a report, you’ll have to click the transaction related to it and it will route you to the Transaction Report.
Check out these screenshots for visual reference:
From there, refine the report to see the actual name whether it’s a customer, vendor or employee. To visually guide you through the process, check out this article: Customize Reports and Email.
To customize:
- Go to Reports on the left panel, then select the report you're working on.
- Double-click on the transaction.
- On the Transaction Report page, click on the Gear icon in the lower right hand.
- Mark the boxes for Customer, Vendor and Employee.
- Click anywhere for the changes to take effect.
That’s it. The information I provided should point you in the right direction.
If you have additional questions about QBO, leave me a comment by clicking on the Reply button. I’ll be right here to answer them. Enjoy your day!