Hi there, Suzan. I can share with you some insights about deleting a user from your QuickBooks Online (QBO) account.
Once a user is deleted from your file successfully, he or she can no longer access any of your data. Since the user can still add receipts using their app, let's double-check if the name is fully removed from the Manage Users window.
- Sign in to your QBO account using a web browser.
- Go to the Gear icon, then click on Manage Users under Your Company.
- Review the name from there.
If it's still reflected on the Manage users window, delete the user following these steps:
- From the user's name, select the arrow icon in the Action column.
- Tap Delete.
- In the confirmation window, select Delete again.
You can also review the resources from this link to learn more about handling your user profiles: Add and manage users in QuickBooks Online.
Just in case you want to invite an accountant to help manage your books in the future, open this link as your guide: Invite an accountant to review your accounting in QuickBooks Online.
If you have any other questions about deleting a user from your QBO account, let me know by adding a comment below. I'm more than happy to help. Have a good one!
