I deleted a user, but they are still able to add receipts using their app. How can I permantly delete this user so they have no access?

Hi there, Suzan. I can share with you some insights about deleting a user from your QuickBooks Online (QBO) account.

Once a user is deleted from your file successfully, he or she can no longer access any of your data. Since the user can still add receipts using their app, let's double-check if the name is fully removed from the Manage Users window.

1. Sign in to your QBO account using a web browser.
2. Go to the Gear icon, then click on Manage Users under Your Company.
3. Review the name from there.

If it's still reflected on the Manage users window, delete the user following these steps:

1. From the user's name, select the arrow icon in the Action column.
2. Tap Delete.
3. In the confirmation window, select Delete again.

You can also review the resources from this link to learn more about handling your user profiles: Add and manage users in QuickBooks Online.

Just in case you want to invite an accountant to help manage your books in the future, open this link as your guide: Invite an accountant to review your accounting in QuickBooks Online.

If you have any other questions about deleting a user from your QBO account, let me know by adding a comment below. I'm more than happy to help. Have a good one!