Thanks for your reply, @scott76.
I appreciate you sharing with us the result after following the resolution steps provided by my colleague.
To determine why the purchase order doesn’t show on the report, I have to review the transactions. I’m unable to do that without gathering personal information.
We highly prioritize the safety of your account, so I suggest reaching out to our Technical Support Team. They have tools to identify if the data is damaged/corrupted.
Once they’ve identified the root cause, our support specialists will provide the steps to resolve the issue and make sure the purchase will display on the report.
- Go to the Help section of the company file to see the contact details.
- Choose QuickBooks Desktop Help to open the Have a Question window.
- Hit the Contact us link to see the Contact Us screen.
- Tap the Search for something else link and then type the issue in the field box.
- Hit the Search button to display the Message Us feature.
For future reference, check out this article:Fix data damage on your QuickBooks Desktop company file. It contains instructions on how to repair the company file as well as a screenshot for visual reference.
Keep in touch if you have any other concerns or questions. I’ll jump right back in to assist further. Have a good day.
