Hi AlejandraJLSA,

The reports will be automatically sent out on the date that you've set up.

However, when I checked our records, I verified that our product engineers are now looking into this issue. We're doing our best now to fix this as soon as possible. I also recommend reaching out to our Phone Support Team to add you as one of the affected users.

Here's how to contact them:

1. Click Help (?).
2. Click Contact us.
3. Enter a short description of your concern ( Schedule report ).
4. Then, click Let's Talk.
5. Click Get a callback.
6. Enter your contact information.
7. Select Call me.

Let me know if you need anything else. I'm here to help.