Hi AlejandraJLSA,
The reports will be automatically sent out on the date that you've set up.
However, when I checked our records, I verified that our product engineers are now looking into this issue. We're doing our best now to fix this as soon as possible. I also recommend reaching out to our Phone Support Team to add you as one of the affected users.
Here's how to contact them:
- Click Help (?).
- Click Contact us.
- Enter a short description of your concern ( Schedule report ).
- Then, click Let's Talk.
- Click Get a callback.
- Enter your contact information.
- Select Call me.
Let me know if you need anything else. I'm here to help.
