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emmam6
Moderator
Moderator
β€ŽSeptember 07, 2022 12:11 PM

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Hello Community Users, Just wanted to add some comments from our senior team who are working on the issue some users are experiencing with emailing invoices not been received/ being able to be accessed. Thanks

 

We're currently implementing measures to fix this issue. Please know that this is a high priority for us and will continue to be a focus and priority until fully resolved. In the meantime we have some options you can follow below.

*You can save your invoice as a PDF and send it via email through your business or other email address
*You can send your customer a link to their invoice through SMS or a messenger service. Simply click on β€œsave and share link” then select β€œcopy link” and paste it in your SMS or messenger service.
*If you have a gmail or G-suite email account, you can use the Send with Gmail feature to send invoices from your own address: https://quickbooks.intuit.com/learn-support/en-us/help-article/invoicing/use-gmail-address-send-invo...
*You can save your invoice as a PDF, print it and send your customer their invoice via mail
 
 

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