Account Management

emmam6 · ‎September 07, 2022

Hello Community Users, Just wanted to add some comments from our senior team who are working on the issue some users are experiencing with emailing invoices not been received/ being able to be accessed. Thanks

We're currently implementing measures to fix this issue. Please know that this is a high priority for us and will continue to be a focus and priority until fully resolved. In the meantime we have some options you can follow below.

*You can save your invoice as a PDF and send it via email through your business or other email address
*You can send your customer a link to their invoice through SMS or a messenger service. Simply click on “save and share link” then select “copy link” and paste it in your SMS or messenger service.
*If you have a gmail or G-suite email account, you can use the Send with Gmail feature to send invoices from your own address: https://quickbooks.intuit.com/learn-support/en-us/help-article/invoicing/use-gmail-address-send-invo...
*You can save your invoice as a PDF, print it and send your customer their invoice via mail

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