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We hear your sentiments, numbering. Let me make it up to you by providing some steps to help you find those missing entries on the reconciliation page of your QuickBooks Online (QBO) account.
Before anything else, I suggest logging into your account through a private/incognito window if you haven't tried it. The private window will not save any history, making it a good place to identify browser problems. Here's how:
Once you're in incognito mode, I suggest reviewing your audit log in your QBO account to identify if other users made modifications to your financial records and the specific entries or adjustments. I'll show you how:
You can also visit this article for more details about this feature: Use the audit log in QuickBooks Online.
However, if the transactions aren't deleted, another reason is that your reconciliation page is filtered to show selected transactions only. Here's how you can change the filter options on the page:
Finally, you'll also want to double-check if those entries might've been recorded under a different account. You can locate the recorded transaction and see if you have selected the correct Bank/Credit Account so it will be posted in that register.
Additionally, you can view or print your reconciliation reports for future use if you encounter trouble reconciling the following months.
I'm always here to assist if you need further assistance handling QBO transactions. I’ll be more than happy to work with you again. Keep safe!