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Ethel_A
QuickBooks Team

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Hello there, @DollarsNBoxes.

 

In QuickBooks Online, all transactions created will be posted in the account as long as the transactions will not be deleted.

 

QB works on items. Each item has a selection you make to determine what account is posted to. You have to change that from the item in the products & services menu under the gear icon.

 

You can also delete the invoice since it has zero amount. It won't affect the account.

 

Here's how:

 

  1. Open the invoices you want to update.
  2. Click More, then select Delete.
  3. Choose Yes to confirm.
  4. Once done, recreate the invoice with the updated item.

 

You can also read this article to learn more about the impacts of inventory tracking: Impacts of inventory tracking on the balance sheet and profit & loss reports.

 

Feel free to click the Reply button below if you have questions about managing invoices. I'm always here to help. Have a great day.