After calling QB customer support they told me i needed to be added to case.
Apparently there isn't anything I can do QB is actually broken.
Contact support tell the tech you need to be added to an open support case.
Give them number INV-0671.
And then wait for a resolution...
https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-outlook-crashing-when-sending-i...
Here is a thread my boss made on the subject.
