Payments
Hi, @Logical_Karl. Thanks for reaching out and expressing your concerns about INV-51527. I completely understand how frustrating it can be to deal with unresolved issues, and I appreciate your patience.
I want to assure you that our engineering team is aware of the issue and is actively working on a resolution. While I can’t provide a specific timeline for the fix, please know that addressing this matter is a top priority for us.
If you haven't contacted our support team yet, I highly recommend doing so. This will ensure you're on the list of affected users and receive timely updates via email.
Here's how:
- Open QuickBooks.
- Navigate to Help and select QuickBooks Desktop Help/Contact Us.
- Choose Contact Us.
- Enter a brief explanation of your issue and click Continue.
- Log in to your Intuit account, select Continue, then choose Continue with my account.
- You'll receive a single-use code via email. Enter this code and click Continue.
- Choose to chat with us or Have us call you.
Our support hours for Enterprise are available 24/7.
If you have any other questions or need further assistance, please don’t hesitate to reach out. Your feedback is invaluable to us, and I'm here to help however I can.
