Hey there, @Ericpiety. Thanks for joining the thread and sharing your concern with us.
To help verify what the potential chargebacks backs for, I'd suggest getting in touch with our QuickBooks Payments Team. They can also review your account and provide you with further explanations about the chargeback. Here's how to connect with them:
Contact us through QuickBooks Online
- Sign in to your QuickBooks Online company.
- Select Help (?) at the top right.
- Click Contact Us.
- Enter your concern, then select Let's talk.
- Choose a way to connect with us:
- Start a chat with a support expert.
You can also contact support via chat using the Merchant Service Center.
For additional reference about payments on hold and deposit timeframe, you can check out these resources;
Feel free to click the Reply button if you have additional questions or concerns about the QuickBooks Payments. The Community and I will be sure to lend a hand.
