I followed the QB instructions in support on how to 'Handle a Rejected or Failed Bank Transfer Payment'. Step 3 has me create a new invoice that supposedly will help keep track of everything. Then Step 4 has me move the rejected payment to this new invoice. All looks good until I look at my list of invoices and it shows the new invoice with a red 'Returned' status. Done this carefully with two invoices over the last couple months and both are the same way. Every time I open QB it flags it and tells me that these need attention. Anyone have advice? Very frustrating. Thanks in advance.
