@LieraMarie_A
Enabling the ACH E-invoice option is not the issue, and contacting the payments support team has not worked. Can you or someone at Intuit answer any of these simple questions?
- Is this a known issue?
- Is it being addressed?
- Is there a temporary workaround?
Please DO NOT respond with:
- Directions to update or upgrade QuickBooks
- Directions to accept payments outside of QuickBooks for Mac (that is not the issue)
- Links to contact the payments team, chat support, etc. (tried all and wasted hours)
- Anything that implies that it is user error
- Anything that shows you have not read the customer posts on this thread to fully understand the issue/bug
