RobHere
Level 4

Payments

@LieraMarie_A 

 

Enabling the ACH E-invoice option is not the issue, and contacting the payments support team has not worked. Can you or someone at Intuit answer any of these simple questions?

 

  • Is this a known issue?
  • Is it being addressed?
  • Is there a temporary workaround?

 

Please DO NOT respond with:

 

  • Directions to update or upgrade QuickBooks
  • Directions to accept payments outside of QuickBooks for Mac (that is not the issue)
  • Links to contact the payments team, chat support, etc. (tried all and wasted hours)
  • Anything that implies that it is user error 
  • Anything that shows you have not read the customer posts on this thread to fully understand the issue/bug