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Payments
Thanks for joining us here, hlhart. Welcome to the Community.
I recommend contacting our QuickBooks Support Team. This way, they'll be able to further investigate why the entries are missing after upgrading to QuickBooks Enterprise 2021.
Here's how:
- From the Help menu, select QuickBooks Desktop Help.
- In the Have a Question window, scroll down to click the Contact us link.
- This will display the Contact Us screen.
- Go to the Tell us more about your question section to enter the issue or topic in the field box.
- Click the Search button to display the Start a Message button.
Additionally, I've added an article that'll help you learn more about the new and improved features in QuickBooks Desktop 2021 that suits your business needs: What’s new in QuickBooks Desktop 2021.
I want to ensure everything is taken care of, so if you have other concerns or questions, please let me know to help you.