Other questions

Thanks for the prompt response, @epurcell. I'm here to help you isolate your printing issues in QuickBooks Desktop (QBDT).

We can download QuickBooks Tool Hub to get your printer working again as normal. This built-in utility can fix common errors you encounter when using QBDT.

Follow these steps to proceed:

1. Make sure to close QuickBooks.
2. Download the most recent version (1.5.0.0) of the QuickBooks Tool Hub.
3. Save the file where you can easily find it.
4. Open the downloaded file (QuickBooksToolHub.exe).
5. Follow the on-screen steps to install it.
6. Double-click the icon on your Windows desktop to open the tool.
7. On the QuickBooks Tool Hub screen, go to the left panel and choose the Program Problems tab.
8. Click the QuickBooks PDF & Print Repair Tool menu to run it.

Once done, try printing an invoice with a custom template in QuickBooks again. For more details about this process, see this article: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

In addition, I have provided some resources below to help troubleshoot any printing problems and other QBDT issues. These resources contain screenshots to visually guide you through the process.

• Resolve printing issues
• Troubleshoot PDF and Print problems with QuickBooks Desktop.

I'm only a post away if you need more help with printing invoices in QBDT. It's always my pleasure to help you out again. Keep safe and have a nice day!