I contacted QB about this issue today. And they insisted that I get on one of their Pro Plans to resolve the issue. They then sent me "instructions" on how to DYI resolve the issue, since I wouldn't accept paying more money. NEVER during the conversation did they mention this could be to an IE problem. I had to do the research myself. This is very fustrating for a company with several accounts. I tried using the Utilities option and that doesn't work either.
