ZackE
Moderator

Other questions

Thanks for following up with the Community about this, amwarner15. I appreciate you performing all of Rea_M's troubleshooting steps.
 

Since your products and services drop-down list still isn't displaying properly when creating transactions, I'd recommend getting in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research, and create an investigation ticket if necessary.
 

They can be reached while you're signed in.
 

Here's how:

  1. Click the Help (?) icon.
  2. Hit Contact Us.
  3. Enter a description of your situation in the What can we help you with? field, then choose Let's talk.
  4. Select Start messaging or Get a call.

 

Be sure to review their support hours so you'll know when agents are available.

 

Please feel welcome to send a reply if there's any additional questions. Enjoy the rest of your day!