Mich_S
QuickBooks Team

Other questions

I understand this wasn't an easy process for you, @Hajnalka.

 

Have you gone through the steps that my colleague BettyJaneB has provided? If so, I recommend you contact our Customer Support Team.

 

Let me guide you on how to contact us:

  1. Open QuickBooks Desktop.
  2. Go to the Help menu, then select QuickBooks Desktop Help.
  3. Hit Contact Us.
  4. Give a brief description of your issue.
  5. Select Let's talk and then choose a way to connect.

If you're referring to a different issue, please reply to the thread and give us more information about it. This way, we'll know how we can help you.

 

You're always welcome in the Community. Have a nice day!