Our system administrator received the following message mid-November, 2020:
"Your administrator has not granted you access to QB Online Plus."
She contacted support right away. Was given a case number, but we have seen no fix to this problem. We are not able to run our business!
I am a co-worker and have some access to the system, so we can write checks, but we cannot reconcile to the bank accounts.
Can anyone help us get this corrected? I find it crazy that QB would let this go on so long.
Thank you.
