Rubielyn_J
QuickBooks Team

Other questions

I'd be glad to guide you on how the credit memo will show on the pay bills page, @Mawmaw1953.

 

To apply the credit, ensure to click the Set Credits button in the Pay Bills window. I'll show you how: 

  1. Go to the Vendors menu at the top bar.
  2. Choose on Pay Bills.
  3. Select the bill that you wish to be paid.
  4. Click the Set Credits button at the bottom to apply credits.
  5. Once done, click on Pay Selected Bills.
    bill.PNG

bill2.PNG
I've also added these following links for more insights about handling credits:

Be sure to let me know if you have any other questions about paying bills. I got you covered with any QuickBooks concern. Have a great day ahead.