JasroV
QuickBooks Team

Other questions

Yes, there is, @Clear_Solutions.

 

Let me grab this opportunity to get this issue sorted out for you. You can search for the Microsoft support from google or check this link for reference: https://support.microsoft.com/

 

In the meantime, you can consider the workaround suggested by my colleague JenoP above about looking for a third-party app that lets you convert your PDF statement to .QBO file. You can visit this link: https://desktop.apps.com/home for guidance or go to the App Center from your QuickBooks Desktop (QBDT) software home screen.

 

Once you’ve converted your PDF statement to .QBO file, you can follow these steps on how to import it in your software:

  1. Go to the Banking menu and select Bank Feeds.
  2. Click Import Web Connect Files.
  3. Select the .QBO file you saved and select Open.
  4. When prompted to Select Bank Account, select either:
    • Use an existing QuickBooks account if the account you're importing transactions into is already set up in QuickBooks.
    • Create a new QuickBooks account if the account you're importing transactions into isn't in QuickBooks yet.
  5. Click Continue and select OK.
  6. Go to the Bank Feeds Center and review your transactions.

You can also refer to the Import Web Connect (.qbo) files section in this article for the complete details: Set up bank accounts for Bank Feeds in QuickBooks Desktop.

 

I'd also recommend checking out this link that can guide you in reconciling your accounts accurately in the future.

 

You’re always welcome to post a question in case you need further assistance importing your bank transactions to QBDT. I’ll be around to help you. Stay safe and well.