Thank you for the response!
I have contacted the Bank because the more I thought about it, it appears to be a coding issue on their part. Indeed, that looks to be the case because it was being coded by the bank as a regular payment even though it was applied only to interest. This being the case, when QB downloads the bank data, it appears to QB that it is a principal only payment instead of interest (which should not affect the balance).
Anyway, think I've got the situation solved. Thank you for your help.
