Other questions
Glad to see you here, terimyb.
I want to make sure you get the right help so you'll be able to update the Master Admin of your account in QuickBooks Online (QBO).
I see you've already contacted our QuickBooks Team several times. Since this situation requires to be performed in a secure environment, I recommend reaching them back. They'll be able to guide you through the whole process of transferring the admin role.
If you have a case number from the previous interaction, you can use this so the next representative can check the current status of your request.
Here's how:
- Go to the Help menu at the upper right.
- Select Contact Us.
- Enter your concern.
- Click Let’s talk.
- Choose Get a callback.
- Type in your contact info.
- Select Confirm my call.
The Community is always if you have other questions. It's my pleasure to help.
