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Amazon app unable to connect payment method to account
Hello,
I have a QB Online account with an Amazon Business app integration. Worked seamlessly for ages. Couple months ago I got a dialog box to "Confirm Your Account" (screenshot attached). I selected the correct account from the drop down and when I click "Save" it shows those 3 bullet points (same screenshot) and the dialog box doesn't go away. I'm unable to proceed and add any of the Amazon transactions into QB to match with my bank feed. I tried going into the Amazon integration app setting and selecting the account for the payment method. I was able to save those settings but when I returned to the list of Amazon transactions, I got the same request to "Confirm Your Account. I also tried waiting a couple weeks and clearing my cookies in the hopes that this bug would be fixed but unfortunately, no luck. Has anybody else had this issue and found a resolution?
Regards,
Hiroshi