MirriamM
Moderator

Other questions

You can reach out to our Live Support for a thorough review of your account, Pianoman76. They have the ability to securely access your account and troubleshoot the issue directly.

 

Here’s how to contact them:

 

  1. Visit this link: https://quickbooks.intuit.com/learn-support/help/en-us/contact-us.
  2. Select QuickBooks Online and click Continue.
  3. Log in with your credentials and open your company file.
  4. In the right-hand pane, click Contact Us in the pop-up window.
  5. Enter your concern, click Continue, and choose how you'd like to connect with us—either via chat or by requesting a callback.
  6. Follow the on-screen instructions to proceed.

 

If you have any additional questions, feel free to reply here. We’re always happy to assist.