JorgetteG
QuickBooks Team

Other questions

Let’s reset your password and recover your account using the Forgot User ID or Password option, Roger.

 

Please follow these steps:

 

  1. Click this link to access the account recovery page.
  2. Enter your account’s phone number, email address, or User ID.password reset 1.png
  3. Select Forgot password.
    Password reset 2.png
  4. Choose to receive a verification code via email or text.
  5. Enter the code in the verification box and click Continue.Password reset 3.png
  6. Create and update a new password.

 

Once you have completed these steps, you can sign in using your new password.

 

For further guidance, refer to this article: Recover your Intuit Account if you can’t sign in.

 

If the issue persists, we suggest contacting our phone support team for further assistance. Our team has the necessary tools and secure access to review your account in detail and investigate the issue further.

 

Please add a comment below if you have any further questions or require additional assistance. We are here to help.