when support for my desktop first expired, I tried to purchase the new desktop version. On phone with various sales people - had to badger and badger every single one to get a straight answer. mostly I hung up on them after it was clear the salesperson was not being honest (perhaps they should consider switching to selling used cars, they'd be great at it!). Finally I badgered one into telling me the only option was to buy the subscription service (the online version). So I have been on pro 2021 ever since.
Between Intuit and Microsoft, I'm not sure what software company I hate the most.
